Questions café owners ask after the first cases land — not the pack-size sheet. Pack and MOQ live here: Sidekick wholesale pack and MOQ FAQ.
Where should it sit in the fridge?
Hand height in the cold-drink door, next to other grab cans. Not behind the milk. Setup: How NZ cafés add a honey soda to the fridge.
Which flavours should we open with?
Cherry-heavy. Then Mango, Pear, or Strawberry so the door looks like a range. Map: Flavour guide for stockists.
What do we say when guests ask “what’s this?”
Honey-sweetened, no cane sugar. Longer floor line: The 10-second FOH line.
Is it kombucha / diet / “healthy”?
No. It is soda — fruit and honey, mixed and carbonated. Not fermented like kombucha. Not zero-sugar diet. Operator view: Honey soda vs kombucha for NZ cafés.
How do we price it on the board?
Like other bottled / canned serves — not post-mix. How to price honey soda on a café menu. Live case cost is on Upstock.
Cans or glass?
Cans. Trade is cans-first going forward. Cans vs glass for cafés.
When do we reorder?
When a facing holes out — not when the door looks empty. Same five-case rule unless Fiona has agreed something else for your account.
We have more than one site
Same SKU set, Cherry-first, reorder by door: Multi-site café fridge plan.
How do we order?
- Wholesale hub
- Upstock walkthrough
- Or email Fiona
Home fridges are Fridge Fill — different path: Fridge Fill vs wholesale.
